Child support is a sensitive issue in any divorce, but it is an important part of the proceedings. Reaching a fair plan for child support payments is especially important for the child, as he or she needs adequate supplies and care to learn and grow. Without a plan that is equitable for all parties involved, issues can arise and legal action can be pursued.

There are roughly 900,000 child support cases in the state of Florida, 70,000 of which are in the Jacksonville area. Last month, the Florida Department of Revenue switched to an upgraded computer system that seemingly would improve the process for parents to receive their child support payments.

However, the system's overhaul has continued since December, and some parents fear their payments may have been lost in the transition. Complaints have been filed with the Department of Revenue which maintains that since January 9, child support payments have been sent out within one business day.

Some parents are growing frustrated with their late payments since the new Child Support Enforcement Automated Management System was introduced, and it seems their questions are not being answered.

One Orange Park woman said she has been calling the Department of Revenue for about a month, usually getting a busy signal. Even when she does get through to someone, they tell her they have no information regarding her case.

Though it is not entirely clear, it would seem the transition of the child support payment system is having an impact on the daily lives of many children. Parents who do not receive their child support checks are unable to fully provide for their children, and should seek legal representation to help correct any missed payments.

Source: First Coast News, "Child Support Frustration Hits Nerve on First Coast," Roger Weeder, Jan. 19, 2012